BlueTech Hosting Privacy Policy

blueTech Hosting policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, blueTech Hosting policies and procedures are subject to change.

What Personal Information does blueTech Hosting collect?
In the course of serving its customers, blueTech Hosting acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to blueTech Hosting by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by blueTech Hosting in the normal course of providing service. blueTech Hosting also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. In addition, blueTech Hosting may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security
blueTech Hosting will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of blueTech Hosting, its partners, its employees and other customers of blueTech Hosting services. To protect the loss, misuse, and alteration of information that is collected from customers, blueTech Hosting has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?
blueTech Hosting may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. blueTech Hosting may also use customer information to provide its customers with system information or information about new or upgraded products.

Modification of customer information.
Customers may modify their personal information by logging a support question to make the request.

Domain name customers, who have registered a domain name with blueTech Hosting and wish to change the Technical Contact from blueTech Hosting to another company or change any other registration information, should be able to do so by logging into their account. blueTech Hosting provides all customers with full access to their domain account by sending them their own username and password. It is important to note that customer domain name registration information is made publicly available in the registry of domain names. In the event you lose your password, you can log a Help Desk request and we will re-send the password to the email address on the domain registration record. In the event you lose your password and the email address on record with is no longer valid, a direct request is required, therefore it is important to keep your email address current as well as your email address with blueTech Hosting.

Will blueTech Hosting ever send me direct mailings?
From time to time, blueTech Hosting may send its customers information about various products and services that may be of interest. We will not send you information of this type without specifically allowing you to "opt out" of such mailings. You can opt out by sending an e-mail to support@bluetechhosting.com, however by doing so, you may miss important communication regarding your service.

What about privacy on sites that blueTech Hosting links to?
blueTech Hosting may provide links to its partners and other Internet sites. These sites have separate data and privacy practices independent of blueTech Hosting, and blueTech Hosting disclaims any responsibility or liability for their policies or actions.

Disclosure of customer information and communications
blueTech Hosting will not otherwise disclose its customers' personal and account information unless blueTech Hosting has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of blueTech Hosting, blueTech Hosting customers, or others, or where blueTech Hosting has a good faith belief that the law requires such disclosure.

blueTech Hosting also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that blueTech Hosting stores or transmits for its customers. The circumstances under which blueTech Hosting will disclose such electronic customer communications are when:

• it is necessary in order to provide service to the customer;
• it is necessary to protect the legitimate interests of blueTech Hosting and its customers;
• it is required to cooperate with interception orders, warrants, or other legal process that blueTech Hosting determines in its sole discretion to be valid and enforceable; and
• it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by blueTech Hosting and appear to pertain to the commission of a crime.
• blueTech Hosting disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. blueTech Hosting will, however, review, delete or block access to communications that may harm blueTech Hosting, its customers or third parties. The grounds on which blueTech Hosting may take such action include, but are not limited to, actual or potential violations of blueTech Hosting policies.
  

© 2006 Blue Tech Hosting, Australia. All rights reserved.